How can we help?

Everything Backsight does, written for somebody with a job to finish. Ask below, search in the sidebar, or start with one of the doors.

Ask about Backsight

Answers come from these help articles, with links to read more.

Start here

Set up your account, learn the workspace, and get your first project moving.

Coordinates & heights

Choosing a grid, vertical references, geoid models, and checking a project is set up right.

Survey points

Importing field data, description keys, editing points, groups and COGO.

Drawing

The CAD canvas: tools, the command line, snaps, layers, styles, blocks and annotation.

Surfaces & volumes

Triangulation, breaklines, contours, spot elevations, volumes, alignments and sections.

Imagery, drone & point clouds

Orthophotos, drone reconstruction, LAS, LAZ, E57, PLY and XYZ/PTS clouds, ground classification.

Utility locates

Sketching, the report package, issuing, and the client portal.

Plotting & deliverables

Sheets, templates, typography, your logo, legends, exports and cut sheets.

Account & billing

Subscription, processing credits, your team, and organization branding.

Reference

Commands, linetypes, point styles, file formats and a glossary.

Troubleshooting

What a message means and what to do about it.

Still stuck?

40 articles and none of them your question? Tell us what you were doing, what you expected and what happened. If a calculation is involved, include its reproducibility id, it identifies exactly which computation produced the result.

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